JOB DESCRIPTION:

In the position of Business Development Manager, you will have the opportunity to promote and/or sell products and services through effective sales techniques and good customer service. You will also manage assigned clients. Your passion for customer satisfaction will be crucial to your success with FRANZ ZIEL USA, INC. With a comprehensive onboarding program in the USA and Germany, you will supplement your knowledge about all aspects of highly engineered barrier technology and related automation in the pharmaceutical industry. Equipped with this knowledge, you will provide existing and potential FRANZ ZIEL USA, INC customers with expert advice and recommendations on our products, maintenance, spare parts, process, and all other facets of FRANZ ZIEL USA, INC’s equipment.

JOB BRIEF:

We are looking for a creative individual with excellent organizational skills and a flexible work style. The goal is to drive sales & service success that improves customer satisfaction, maximizes customer retention and increases profitability.

RESPONSIBILITIES:

• Lead generation by techniques including, but not limited to: direct sales, on-line outreach and related approaches
• Visit existing & potential customers to inquire about current performance & future needs
• Perform recurring market analysis to advise management of opportunities
• Prepare pre-quotes on prescribed products for hand-off to German Sales Team
  – Direct quotes on parts, service and certain products also necessary
• Support ‘Order to Cash’ cycle by monitoring performance and reacting as appropriate
• Attend trade shows and industry functions as needed
  – Also, trainings and internal meeting in German HQ
• Facilitate strong connections to industry partners
  – Especially consulting firms and processing machine suppliers

REQUIREMENTS:

• Bachelor’s degree in Business or Engineering preferred
  – equivalent professional work experience considered
  • ex: 1-3 years selling similar capital equipment OR
  • relevant technical background
• Strong consultative, collaborative workstyle
• History of working in project, long lead-time sales cycles
• ‘Self-starter’ mentality, able to drive improvement
• English fluency; bilingual in German
  – Spanish and/or Hindi a plus
• Domestic & International travel
• Understanding of multi-national cultures, work environments
• Excellent communications skills
• Experience data mining for purpose of analysis in ERP systems
  – Demonstrated reporting capabilities
• Proficient with Microsoft Office products; SAGE experience a plus