Data protection declaration
Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise.
“Personal data” is any information relating to an identified or identifiable natural person.
Contact
Responsible person/Data protection officer
Contact us if you wish. The contact details of the person responsible for data processing can be found in our imprint.
1. Contact data in general/responsible
Franz Ziel GmbH
Raiffeisenstraße 33
48727 Billerbeck
Telefon: 02543 / 2335 – 0
mail@ziel-gmbh.com
2. Contact data protection officer
DSB Münster GmbH
Martin-Luther-King-Weg 42-44
48155 Münster
Telefon: 0251 / 71879-110
datenschutz@ziel-gmbh.com
Proactive contact of the customer by e-mail
- Franz Ziel GmbH, Partner of Körber
As Partner of Körber we a part of the Körber group. The following data protection information therefore refers to Körber Pharma and its subsidiaries.
- Contact form, requesting information materials
If you contact us through the contact form, we store your information (particularly your name and title, contact details, company, country and message) and process it in order to deal with your enquiry. The same applies if you request information materials from us. If you optionally provide us with your telephone number, we may call you to discuss your project and pass you onto the right contact person.
We may transfer your details to other Körber Group companies (e.g. if your enquiry relates to an agreement or customer relationship with another Körber Group company or its products) if this is necessary in order to respond to your enquiry or if your enquiry is targeted at such a company.
Depending on the subject of your enquiry, the legal basis for these data processing activities is the permissibility within the scope of the contractual negotiations, an agreement or our justified interest in the provision of a contact form for general enquiries and/or the provision of information materials (Art. 6 (1) (f) GDPR) or your consent (Art. 6 (1) (b) GDPR).
If you give your consent to receive information about the latest products and services from Körber Pharma and its subsidiaries (section 16) via e-mail, these companies will e-mail this information to you. Your details are stored in a joint mailing list for this purpose. You can withdraw your consent at any time and with future effect. You can unsubscribe by clicking the link in each newsletter or contact us with your request.
- Data processing to facilitate the use of the website
When you visit our website, we collect data to enable you to use its functions, including your IP address and data on the start, end and reason of your use of the website as well as any data required for identification (e.g. your login details when you log into a secure area). This data is necessary for us to provide and design service according to your needs. It is generally deleted as soon as it is no longer required and there is no obligation to retain it. See section 6 for details on the processing of pseudonymous user profiles.
- Consenting to cookies and web analysis
When accessing our website, a “cookiebot interface” is displayed in which Körber Pharma asks you to consent to the installation of cookies for the purpose of optimising the website (see section 5) and performing web analyses (see section 6). If you agree, Körber Pharma proceeds as described in more detail in the following sections (sections 6 to 11). These sections also provide you with information on how you can withdraw your consent at any time and block the installation of cookies and/or web analysis services by using the technology of the individual providers.
According to your settings entered through the cookiebot interface, the websites of the Körber Pharma collect data on your website use which is processed by Körber Pharma. Your consent given through the cookie banner consequently applies to the data processing activities of all Körber Pharma companies, and following on from that, the disclosure of the data collected through a respective website within all of the Körber Pharma companies.
With regard to the processing of data collected through the cookies described below, the Körber Pharma companies assume “joint and several liability” within the meaning of Art. 26 GDPR if they jointly decide about the means and purpose of the personal data processing activities. You can assert your rights regarding the processing of the personal data collected by cookies with any of the Körber Pharma companies, and in particular with our data protection officer.
You can configure cookie installation and tracking through the following interface:
- Cookies
If you visit our website and give your consent (see section 4), information may be stored on your computer in the form of a cookie. Cookies are small text files that are sent by a web server to your browser and stored on your computer’s hard drive. This makes it possible to recognise you when you repeatedly visit the website and enables us to provide improved page functionalities and perform web analyses (see section 6). Most browsers are set to automatically accept cookies. You can deactivate the storage of cookies and delete them at any time from your hard drive. We would like to make you aware that the use of the contents of our website may be restricted without cookies. However, you can set your browser to block certain cookies only (e.g. third-party cookies), such as if you wish to prevent webtracking. For further information in this regard, please read the help file of your browser.
- Web analysis
When you use our website and give your consent (see section 4), we use a web analysis service.
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
- Google Ads / Remarketing
Our website uses the Google Ads service. The activation of Google Ads requires your active, prior consent to marketing cookies by clicking the “Cookiebot” button on our website. Google Ads is an online advertising program run by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). We use the remarketing function within the Google Ads service. The remarketing function enables us to show you ads based on your interests on other websites in the Google advertising network. To this end, your surfing behavior on our website is analyzed, e.g. which offers you have viewed. This enables us to show you so-called “Google Ads” after you visit our online search engine Google as well as personalized ads on other websites. For this purpose, Google stores a cookie in your browser when you visit Google services or websites in the Google advertising network. This cookie is used to track your visits. It is used to clearly identify your web browser. It cannot be used to identify a particular person.
You can also configure the activation and deactivation of cookies and tracking by clicking the following button:
You can find out more about Google Remarketing and Google’s privacy policy here: www.google.com/privacy/ads/
- LinkedIn Ads, LinkedIn Analytics and LinkedIn Marketing Solutions
We use the services of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”). Within the scope of these services, LinkedIn collects and stores user data in pseudonymous profiles to facilitate statistical analyses on the use of the website and success of ads as well as interest-based advertising on our website and on LinkedIn and partner websites of LinkedIn. If you are a LinkedIn user, LinkedIn may also reconcile the data with your user account. LinkedIn uses cookies for collecting data (see section 5). You can deactivate this as well as the resulting data collection on the following websites:
- www.linkedin.com/psettings/guest-controls
- optout.aboutads.info
- www.youronlinechoices.com/de/praferenzmanagement/
The deactivation is usually stored in a cookie. It therefore has to be renewed if you delete cookies. The deactivation also has to be installed in every browser that you use.
For further information on the LinkedIn data privacy policy, please go to: www.linkedin.com/legal/privacy-policy.
- Hubspot
Our website contains tracking technology provided by HubSpot Inc., 24 First St, 2nd Floor, Cambridge/MA 02141, USA (“HubSpot”), which may include cookies (see section 5). HubSpot collects and stores user data in pseudonymous profiles to provide interest-based advertising. You can prevent HubSpot from storing data in cookies and the related records of your user behaviour by deactivating cookies (see section 4).
We use HubSpot for our online marketing activities. It is an integrated software solution which we use for various activities, such as:
- E-mail marketing (newsletter and automated mails, e.g. for the provision of downloads)
- Social media publishing and reporting
- Reporting (e.g. traffic sources, access, etc.)
- Contact management (e.g. user segmentation and customer relationship management)
- Landing pages, blogs and contact forms
Our contact forms enable you, the visitor of our website, to find out more about our company, download contents and provide us with your contact details as well as other demographic information. This information as well as the contents of our website are stored on servers of our software partner, HubSpot. We use these details for getting in touch with you. Cookies also tell us which services provided by our company are of interest to you. To do so, we store information on your interaction with our website, such as downloaded documents, page visits, date and time of access (“user data”) and also if and when Körber Pharma you have opened marketing e-mails.
We use HubSpot for optimising our advertising and customer attraction. We can only combine the pseudonymised data with personal information from your CRM profile so as to provide you with optimised and interest-based support if you have given us your consent to do so.
HubSpot’s subcontractor page, which you can access, contains a list of subcontractors engaged by HubSpot.
HubSpot engages the following subcontractors for operating its product.
- Amazon Web Services, Inc. – product infrastructure hosting
- Google, Inc. – use of the Google Cloud platform to support the processing of local customer data
- Cloudflare, Inc. – Website display performance optimisation
- Message Systems, Inc. – E-mail sending infrastructure
- SendGrid, Inc. – E-mail sending infrastructure
For further information on the processing of data by HubSpot, please go to the HubSpot website.
- Youtube-Videos
Our website contains embedded videos that are provided by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We have embedded YouTube videos with YouTube’s “Privacy-Enhanced Mode”. This prevents YouTube from processing data on your visit or installing cookies on your computer if you merely access a page containing an embedded video. If you click a video, your IP address is transferred to YouTube and YouTube is notified that you have watched the video. If you are logged into YouTube, this information is also allocated to your user account (you can prevent this by logging out of YouTube before accessing the video). We do not have any knowledge about nor influence over the possible collection and use of your data by YouTube when you access a video. For further information, you can read YouTube’s data privacy policy at policies.google.com/privacy.
- Transfer to third parties and non-EU countries
Your personal data is only transferred to third parties if it is based on a legal authorisation or your prior consent. For example, we may transfer data to other Körber Group companies if this is required for responding to your enquiry. We only transfer your data to government agencies if we are obliged to do so by law or due to an official decree or court ruling.
- Deletion
The data collected by Google Analytics in the form of pseudonymised user profiles (section 6) is deleted no later than 38 months from the last entry in the respective user profile. In all other cases, we delete your personal data as soon as it is no longer required for the purpose of its collection and processing and we are not obliged by law to retain it for certain periods of time.
- Data security
Körber Pharma has implemented technical and organisational measures to protect the personal data provided by you against loss, destruction, manipulation and unauthorised access. Our employees and all persons involved in the data processing activities have been obliged to comply with all laws relevant to data protection and confidentiality when handling your personal data.
To protect the personal data of our users, we use a secure online transfer method called “Secure Socket Layer” (SSL). You can recognise it by an “s” being added to the http:// part of the address (“https://”) and/or a green, closed lock symbol being displayed. You can find out more about the SSL certificate used by clicking on the symbol. The display of the symbol depends on your browser version. SSL encryption ensures that all of your data is transferred in encrypted form.
- Your rights regarding personal data
Data protection law gives you a number of rights with regard to your personal data (data subject rights). They include the right to request information on your personal data stored with us as well as the right to correction, deletion, restriction and portability of the processing of this data and objection to its processing. The law stipulates if and insofar as these rights exist in individual cases as well as the applicable terms and conditions. If you have consented to the processing of your personal data, you can withdraw this consent at any time. You further have the right to complain to the competent data protection supervisory authority.
- How to contact us
You will find our contact details in the imprint.
Please do not hesitate to contact our data protection officer should you wish to assert your rights stated in section 14 or have questions on data privacy in our company or with regard to this data privacy policy.
- Companies of Körber Pharma
- Körber Pharma GmbH | Hamburg, Germany
- Körber Pharma, Inc. (HUB North America) | Fargo, United States of America
- Körber Pharma (Shanghai) Co., Ltd. | Shanghai, China
- Körber Medipak Systems América Latina | São Paulo, Brazil
- Körber Pharma Packaging AG | Grabs, Switzerland
- Körber Pharma Packaging GmbH | Schloss Holte-Stukenbrock, Germany
- Körber Pharma Packaging Materials AG | Allschwil, Switzerland
- Körber Pharma Inspection GmbH | Markt Schwaben, Germany
- Körber Pharma Consulting GmbH | Karlsruhe, Germany
- Körber Pharma Software GmbH | Lüneburg, Germany
- Franz Ziel GmbH | Billerbeck, Germany
inform you about the processing of your personal data by us as well as your rights
resulting from this process in the following.
Phone: 02543 / 23350
E-Mail: mail@ziel-gmbh.com
Phone: 0251 / 71879-110
E-Mail: datenschutz@ziel-gmbh.com
and for execution of contractual measures (Art. 6 Abs. 1 lit. b DS-GVO, e.g. in connection
with preparation, execution and administration of orders), for fulfillment of a legal obligation
(Art. 6 Abs. 1 lit. c DS-GVO, e.g. compliance of storage obligation with regard to commercial
and fiscal law pursuant to § 257 HGB und § 147 AO), for protection of vested interests of
responsible persons or a third person (Art. 6 Abs. 1 lit. f DS-GVO, e.g. for storage of data
during a period adequate for acquisition efforts or for assertion of legal claims and for defense
in legal disputes)
relationship, e.g. for processing of an enquiry or an order, from your or public sources as e.g.
trade register, World Wide Web and directories or from third parties such as financial institutions,
rating agencies or business associates.
Relevant personal data are especially personal details (such as name, given name, address,
bank details, invoice address, tax number respectively turnover tax ID) and other contact details
(e.g. phone number, email address). Furthermore this could also be contract- or order
data (such as sales data, order volume), information about your financial background (e.g.
solvency) and data about yourself (e.g. profession, position, responsibilities and authority) as
well as other, comparable to the aforementioned, kinds of data.
of contractual and legal obligations, respectively in order to implement our vested interest (e.g. sales) Data processors according to Art. 28 DS-GVO can process data for these purposes,
such als IT services, cloud provider and data disposal contractors. All service providers
are contractually obliged, to handle your data confidentially.
Transfer of data to recipients outside the company only takes place in compliance with valid
data protection regulations to be applied. Recipients of personal data could, amongst others,
be logistic companies, service providers, suppliers, subcontractors, tax consultants, auditors,
credit- and financial institutions, information bureaus, collection agencies, lawyers and public
authorities. In these cases information will be passed on to these companies or individuals in
order to enable further handling.
principally due to a EU-adequacy decision and signature of standard data protection regulations
considering contractual, technical and organisational measures to achieve compliance
of EU data protection level. Should data transfer be executed to a third party country not
adhering to the named criteria, this does take place in exceptional cases on basis of a legal
obligation or consent by the party concerned.
data are stored in accordance with statutory periods. Corresponding burden of proof and
retention obligation are defined by the „Handelsgesetzbuch“ (HGB) and „Abgabenordnung“
(AO). Maturities for storage or documentation given there amount to up to ten years. Data not
requried for fulfillment of contractual or legal obligations any more will be deleted on a regular
basis.
In addition to the aforementioned information please find an overview of miscellaneous
data privacy laws hereafter:
- Right of access to respective personal data (Art. 15 DS-GVO)
Right to rectification (Art. 16 DS-GVO), erasure (Art. 17 DS-GVO) and restriction of processing
(Art. 18 DS-GVO) - Right of objection against processing (Art. 21 DS-GVO)
- Right to data portability (Art. 20 DS-GVO)
- Right to withdraw consent at all times without affecting lawfulness of all data processing
occurred conformable to consent until withdrawal (Art. 7 Sec. 3 DS-GVO) - Right to lodge a complaint with a supervisory authority (Art. 77 DS-GVO)
We do not use fully automated decision-making pursuant to Art. 22 DS-GVO for reasoning,
fulfillment or execution of business relationship on a principle basis. Should we apply this method
in individual cases, we will inform you respectively obtain your consent if this is stipulated
by law.
phase you only have to provide data necessary for this process. There is no obligation to make data available. Without data, we will usually not be able to carry out necessary precon-tractual measures respectively execute a contractual relationship with you.
Should you file an objection, we will not continue processing your data unless we can proof compelling, worthy of protection reasons for processing, which predominate your interests, rights and liberties or if processing serves assertion, executing or defence of legal claims.
Should processing be carried out in order to conduct direct advertising, you have the right to object against processing of personal data according to Art. 21 Abs.2 for the purpose of this kind of advertising; this is also valid for profiling, insofar it is connected with this kind of direct advertising. Should you object against processing for the purpose of direct advertising, we will not continue to process your personal data for these purposes.
Should you wish to make use of your right of objection or other rights of the individual, notifi-cation in written form shall be sufficient. You can contact us via letter post, fax or email.
8. Information on Data Protection for external Online Meetings via MS Teams
Conformable to article 13, 14 EU General Data Protection Regulation (EU DS-GVO) as well as the Bundesdatenschutzgesetz (BDSG) we hereafter inform you about the processing of your personal data in connection with the conduct of so called “Online Meetings” via the video conference software “Microsoft Teams”.
Name and contact data of the responsible body
Responsible for data processing directly related to the conduct of so-called “Online Meetings” is
Franz Ziel GmbH
Raiffeisenstraße 33
48727 Billerbeck
Telefon: 02543 / 2335 – 0
Note: When entering the “Microsoft Teams” website, responsibility for the data processing lies with the provider. However, using the website is only required once when downloading the software.
Should you not wish or not be able to use the “Microsoft Teams” App, usage of “Microsoft Teams” can also be carried out via your browser. In that case the service is provided by the website of “Microsoft Teams” as well. Responsibility for data processing thereby passes on to the “Microsoft Teams” provider.
Contact details of the responsible data protection officer
1. responsible:
Franz Ziel GmbH
Raiffeisenstraße 33
48727 Billerbeck
Telefon: 02543 / 2335 – 0
mail@ziel-gmbh.com
2. data protection officer:
DSB Münster GmbH
Martin-Luther-King-Weg 42-44
48155 Münster
Telefon: 0251 / 71879-110
datenschutz@ziel-gmbh.com
Purpose of processing
We use “Microsoft Teams” as a tool to conduct telephone conferences, video conferences and webinars (hereafter referred to as „online meetings“). “Microsoft Teams” is a service provided by the Microsoft Corporation.
Legal bases for data processing
Legal basis for processing of personal employee data of Franz Ziel GmbH is § 26 BDSG.
Processing of personal employee data of Franz Ziel GmbH is carried out on the legal basis of § 26 BDSG. If, in connection with the use of “Microsoft Teams”, personal data is not required for the establishment, performance or termination of the employment relationship however simultaneously crucial part in applying “Microsoft Teams”, use of this data is subject to 6 Abs. 1 lit. f DS-GVO. Our focus in these cases lies exclusively on the effective execution of online meetings.
Insofar as the processing of personal data in the context of online meetings is required for the fulfilment of a contract to which you are a party or for the implementation of precontractual measures that are taken at your request, Art. 6 (1) lit. b DS-GVO serves as legal basis for the processing of personal data.
Type and scope of data processing
We use “Microsoft Teams” as a tool to conduct online meetings. Should the need to record online meetings arise, we will inform you accordingly in advance and obtain your consent. Should these recordings be necessary in order to document results of an online meeting, chat contents will be filed. However, this will mostly not be the case.
An automated decision-making according to Art. 22 DS-GVO will not be applied.
When using “Microsoft Teams” the personal data mentioned hereafter are undergoing processing, whereby the scope of these data is also dependant on the information you’re providing during participation in an online meeting.
- User information (registration information e.g. user name, activation- and conference codes, email address, first name, surname, company, organisation Id., participant Id., profile picture (optional))
- Configuration- and communication data such as device name, IP-address, geo data, time zones, activity logs, hardware type
- Conference information e.g. date, time, duration, number of participants, dial-in mode, diagnosis information
Text-, audio- and video files: In an online meeting you may have the opportunity of using the chat function. Text entered by you will be processed insofar as to be displayed in the online meeting. To enable video and audio mode, data of your device’s microphone and video camera will be processed during the duration of the meeting. You can switch off or mute the camera as well as the microphone autonomously at all times.
Recipient / Transfer of data
When processing personal data in connection with participation in online meetings no data will be passed on to third parties in principle unless they are specifically intended to be passed on. Please note that content from online meetings as well as from face-to-face meetings is often intended to communicate with and pass on information to customers, interested parties or third parties. It is therefore destined to be shared.
A further recipient of the data provided by you is the Microsoft Corporation in its function as provider of “Microsoft Teams”.
Data processing outside the European Union
As a matter of principle data processing in third countries does not take place, as we, respectively the service provider, have strictly limited the storage location to data centres within the EU or the EEA.
However, we cannot rule out the possibility that the service provider also uses servers outside the EU or EEA or that the routing of data takes place via internet servers that are located outside the EU or EEA. In this case, an adequate level of data protection is guaranteed by means of applicable EU standard data protection clauses. Furthermore, the data is encrypted during transport via the internet as a supplementary protective measure and thus fundamentally secured against unauthorised access by third parties.
Duration of data storage
Your personal data processed as part of your use of “Microsoft Teams” will generally be deleted as soon as it is no longer required for the purpose it was collected for. A requirement for storage may exist in particular if the data is still needed to fulfil contractual services and to be able to check and grant or defend against warranty or, if applicable, guarantee claims. In case of statutory retention obligations of 6 years or 10 years according to commercial and tax law, deletion can only be carried out after expiry of the respective retention obligation. If and insofar as the processing is based on your consent, the data will only be stored until you revoke your consent, unless there is also another legal basis for the processing.
Your right as a person concerned
As a person concerned you can assert the rights granted to you by the DS-GVO at all times insofar as these are applicable to the processing.
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- Right of information about the personal data processed by us (Art. 15 DS-GVO)
- Right of rectification or completion of data relating to you (Art. 16 DS-GVO)
- Right of deletion of data relating to you in accordance with Art. 17 DS-GVO
- Right to demand a restriction of the processing of the data in accordance with Art. 18 DS-GVO;
- Right of data transfer accordant to Art. 20 DS-GVO;
- Right of objection to future processing of data concerning you in accordance with Art. 20 DS-GVO
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Revocability of your consent
You have the right to withdraw consent at all times. Should the processing take place on base of a jurisdictional consent, this can be withdrawn at all times without affecting lawfulness of all data processing occurred conformable to consent until withdrawal (Art. 7 Sec. 3 DS-GVO). The withdrawal shall not affect the lawfulness of the processing carried out up to the point of revocation.You have the right to lodge a complaint with a supervisory authority (Art. 77 DS-GVO)
Information about processing of personal data for applicants